Our Belief Vision, Mission & Values

"TRANSCO will be the acknowledged regional leader in the transmission of potable water and electricity and provision of related services".

TRANSCO will ensure the availability of an essential public service by transmitting potable water and electricity reliably, securely and safely whilst achieving the optimum balance of performance, risk, cost and sustainable development.

Corporate values should guide the behaviors and practices of management and staff. Corporate values typically remain unchanged over a long period of time – business strategies and operational initiatives may change over time, but the values underpinning them should remain constant. TRANSCO has been operating with the following eight corporate values for several years:

• Corporate culture
  1. Customer Service

     - Ensure high availability of electricity and water services

  2. Technical Excellence

     - Maintain certified international standards for equipment and process quality

  3. Teamwork

     - Promote cross-division teaming

     Encourage innovation and a culture of learning and development

  4. Continuous Improvement

     - Promote a culture of continuous improvement through disciplined performance management, performance benchmarking, and regular collection of customer feedback

• Ethical conduct
  1. Socially Responsible

     - Contribute positively to the development of the United Arab Emirates

  2. Ethical Business Practice

     - Operate the business following the highest ethical and moral standards

     - Management and employees to communicate with respect and integrity

  3. Safe and Environmentally Responsible Working

     - Ensure safe workplace and operations for all staff and contractors

     - Minimize safety risks to all stakeholders and minimize negative environmental impacts

  4. Employee Development

     - Attract, develop and retain qualified employees, particularly UAE Nationals